When using or ordering through our website you agree to our terms and conditions.
- Clothing Tool Image Generation Accuracy
Our clothing design tool is only to help customers customize clothing items and then visualize how their clothing may look once tailored. Variations may occur and the actual end clothing product can differ from what is shown in the clothing design tool / cart and checkout image. We hand tailor all clothing to match customer’s chosen options to the best of our ability, but we do not make any guarantees to the accuracy of clothing tool generation to end clothing products.
- Made to Measure
All clothing is made to measure from measurements the customer (You) provides us within the measurement system during the checkout process. We have displayed to the best of our ability how to take correct measurements over various body parts and anatomy. The customer is responsible for providing complete and accurate measurements. We shall not be held responsible for inaccurate measurements provided from the customer to us.
We want our customers to have great fitting clothing, so should the clothing the customer receives not fit well, the customer is entitled to mail back to us the clothing for sizing and refitting where possible. The client is responsible for the shipping costs to us and for us to ship back.
- Returns & Refund Policy
All clothing is made to order. This means each piece of clothing is unique to our customers measurements and personally chosen customization options. We therefore cannot repurpose or resell what has been custom tailored. Therefore we do not offer any refund or returns.
- Cancelation Policy
Orders can only be canceled by the customer prior to commencement of tailoring.